Terms and Conditions for Using the WORKUP Services (July 1, 2022)
Article 1 Purpose
These Terms and Conditions apply between the Company and service users (hereinafter referred to as “members”) when using the cloud-based WORKUP Service
(hereinafter referred to as “Service”) provided by ISU SYSTEM Co., Ltd. (hereinafter referred to as “Company”). The purpose is to stipulate methods of use and
other necessary matters.
Article 2 Definition of Terms
The definitions of terms used in these Terms and Conditions are as follows.
- Service: refers to the Service (hereinafter referred to as ‘Service’) that supports the use of WORKUP, a cloud-based HR platform software that supports members’ HR work.
- Member: refers to an individual or company who has entered into a Service Use Agreement with the Company in accordance with these Terms and Conditions and
uses the Service provided by the Company.
- Administrator: Refers to a member's employee who, on behalf of the member, approves the employee's use of the Service, grants individual accounts, and is responsible for the management authority and operation of the employee's Service use.
- Employee: Refers to a person who has been approved as a member by the Administrator and uses the Service within the scope permitted by the Administrator.
- ID: Refers to the email address selected by the member and approved by the Company for member identification and service use.
- Password: Refers to a combination of 8 or more letters, numbers, and special symbols selected by the member and approved by the Company to confirm the user's identity and protect the member's confidentiality.
- Data: Refers to data entered by members and stored on the Company's servers (details required) and all additional data created through combining, transforming or recalculating those data.
- Payment information: Refers to information related to payment in relation to payment of service fees by members using paid services, refers to payment method, payment history, etc.
- The definitions of terms used in these Terms and Conditions, except as set forth above, shall be governed by relevant laws and regulations, and those not stipulated in relevant laws and regulations shall be governed by general commercial practices.
- The Company publishes these Terms and Conditions on the Company's Service website (https://hr.workup.plus) on the initial Service screen (whole page). However, the terms and conditions can be viewed by members through the connection screen.
- The Company may change the terms and conditions if it determines that there are important reasons to change the terms and conditions for the Company's business, such as application of new services to be provided, improvement and maintenance of the security system, and implementation of corrective orders issued by the government. New terms and conditions will be notified to members at least 7 days prior to the effective date in the same manner as in Paragraph 1. However, if the changed content is disadvantageous to the member or is a significant change, it will be announced in the same manner as Paragraph 1 at least 30 days prior to the effective date, and members will be individually notified.
- When the Company revises the terms and conditions, it confirms whether the member agrees to the application of the revised terms and conditions after notifying the revised terms and conditions. When making a notice or notice in Paragraph 2, the Company shall also notify or notify that if the member does not express his or her intention to agree or reject the revised terms and conditions, he or she may be deemed to have agreed. Until the effective date of the changed terms and conditions. If the member does not raise an objection to the Company, the changed terms and conditions are deemed to have been approved. If a member raises an objection, the Company will decide whether or not to accept it after consulting with the member.
- Regarding matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions, the Cloud Computing Development and User Protection Act, the Personal Information Protection Act, Act on Use and Protection of Credit Information, Act on Regulation of Terms and Conditions, Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. and related laws or commercial practices.
- A member who wishes to use this Service accesses the Service website, agrees to the membership terms and conditions, applies for use in accordance with the form and procedures provided by the Company, and the Company approves such application, resulting in a Service Use Agreement (hereinafter referred to as ' A ‘ Use Agreement’) is concluded.
-
In principle, the Company approves the member's application for service use. However, for applications for use that fall under any of the following items, the service
agreement may not be accepted, or the service agreement may be terminated after the fact.
- When a member does not pay the usage fee
- When a member does not pay the usage fee
- When false information is provided, or information provided by the Company is not provided.
- When the applicant is under 14 years of age
- When a member has previously lost his/her membership under this Agreement; However, an exception is made in cases where the Company’s approval for membership re-registration is obtained.
- When a member is expected to hinder the normal provision of the Service or interfere with other members’ use of the Service
- When it is recognized that there is a clear risk of violating social order and morals based on other relevant laws and regulations.
- When less than one year has passed since the contract was terminated by the Company through Article 19 Termination of the Contracts
- In other cases where it is judged to be inappropriate to consent for reasons similar to the above matters.
- When applying pursuant to Paragraph 1, the Company may request real name verification (in the case of corporate business, actual name, hereinafter the same shall apply) and identity verification through a professional organization depending on the type of member, or request supporting materials.
- Members must provide truthful information without false information in order to use the Service, and the Company may request additional information from the Member if necessary depending on the Service product provided.
- Members who wish to use paid services can apply to use paid services by selecting a paid service plan and payment method, entering payment information, or signing an individual contract.
- The Company does not engage in any acts prohibited by relevant laws or these Terms and Conditions or against good morals and morals and does its best to provide continuous and stable service.
- The Company must have a security system to protect personal information (including credit information) so that members can safely use the service, and it must disclose and comply with the personal information processing policy.
- The Company does not disclose or distribute member's personal information known in relation to service provision to a third party without the member's consent.
- If normal service is difficult due to a failure, the Company will quickly repair and restore the problem, and if prompt processing is difficult, the Company will notify the member of the reason and schedule.
- If the Company objectively recognizes that an opinion or complaint raised by a member is justified, it must promptly handle it within a reasonable period of time. However, if processing takes a long time, the member will be informed of the reason for the delay and the processing process, and results will be communicated.
- In return for using the Service, members must pay the service usage fee set by the Company by the designated date.
- Members must not do the following:
- Acts of registering false information when applying for service use or changing service content
- Acts of stealing or fraudulently using another person's information or name
- Acts of collecting, storing, and disclosing other members’ personal information without their consent
- Acts of changing information posted by the Company or providing it to a third party
- Acts of posting or e-mailing unauthorized materials containing third party codes, files, or programs or other acts that infringe upon the intellectual property rights of the Company or third parties.
- Acts of damaging the reputation of the Company or a third party or interfere with business
- Acts of disclosing or posting messages, faxes, voice mails, emails, or information on the Service or transmitting them to third parties, which contains obscene, violent, slanderous content or other content that promotes disorderly conduct or is against public order and morals (including content that is harmful to children or infringes on the privacy of third parties.) or advertising content sent without the recipient’s consent (including junk emails, spam emails, chain letters, or solicitations to join a pyramid scheme.)
- Acts of using the Service for commercial purposes beyond the scope of these Terms and Conditions without the consent of the Company
- Acts of using or transmitting information whose transmission or posting is prohibited by relevant laws, such as software viruses or malicious code designed to disrupt or destroy the normal operation of computer software, hardware, or telecommunications equipment.
- Other illegal or unfair actions
- Members may not transfer, gift, provide as collateral, or perform any other similar actions with the right to use the Service or any other status under the service agreement to another person without the Company's explicit consent.
- Members must regularly update security programs such as anti-virus programs related to system operation to ensure safe protection from unauthorized intruders, and the Company is not responsible for security incidents or damages resulting from negligence.
- Members have an obligation to separately store various data such as e-mail contents in connection with the use of the Service, and the Company is not responsible for any leakage, omission, or loss of data resulting from negligence.
- Members must comply with the relevant laws, the provisions of these Terms and Conditions, the usage guide and notices announced in relation to the Service, matters notified by the Company, and must not engage in any other actions that interfere with the Company's business.
- Members bear all civil and criminal liability arising from illegal activities such as sending spam or phishing emails, messages, faxes, or voice messages (hereinafter referred to as ‘illegal spam’) or from failing to comply with relevant laws and regulations such as the Telecommunications Business Act. If the Company confirms that a member has sent illegal spam, it may report it to the Korea Internet & Security Agency's Illegal Spam Response Center by attaching relevant data.
- If a reason for inheritance, merger, or division occurs for a member and a third party (hereinafter referred to as 'transferee') other than the member succeeds to the legal status according to the member's service agreement with the Company, the member and the transferee shall immediately transfer the status to the Company. Notification must be made in accordance with the methods and procedures designated by the Company by attaching verifiable documents. In this case, the transferee is responsible for fully fulfilling the terms and conditions and the terms and conditions of the service agreement prior to succession. If a problem arises regarding succession, the member and the transferee are jointly and severally liable.
- Company collects the minimum member information necessary to establish and implement the service agreement through legal and fair means.
- When collecting member information, the Company provides advance notice of the scope and purpose of collection in its personal information processing policy in accordance with relevant laws and regulations.
- The Company must take necessary measures to enable you to withdraw your consent to the collection, use or provision of personal information collected by the Company on the Service screen.
- The Company complies with the Personal Information Protection Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. We strive to protect members' personal information in accordance with relevant laws and regulations.
- Related laws and the Company's personal information processing policy apply to the protection and use of members' personal information. However, the Company's personal information processing policy does not apply to linked sites other than the Company's official site.
- Members are responsible for managing their ID and password and must not allow third parties to use them. The Company is not responsible for any theft or misuse by a third party that occurs when an ID or password is leaked due to intentional or negligent management by members (including administrators and employees).
- If members become aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the Company and follow the Company's instructions. Even if the member does not notify the Company of the theft or illegal use by a third party or does so, the member must immediately notify the Company. The Company is not responsible for any disadvantages arising from failure to follow the Company's instructions.
- The Company may restrict the use of a member's ID if there is a risk of personal information being leaked, if the member's ID is anti-social or against public morals, or if there is a risk of being mistaken for the Company or operator.
- Members can view and edit member information through the information change page. However, the member's Administrator account cannot be modified without separate consent from the Company.
- If a member wishes to change administrator information, etc., he or she must notify the member of the change by phone or email. The Company is not responsible for any disadvantages suffered by the member due to failure to correct the change or not notify the change.
- Unless otherwise specified in these Terms and Conditions, the Company may notify members using the information they have registered. If a member submits or registers false email address or mobile phone number information or fails to correct or notify the Company of changed information, the Company shall be deemed to have reached the member when it is sent with the information previously submitted or registered by the member.
- In the case of notice to all members, the Company may replace the notice in Paragraph 1 by posting the notice on the Company's website or notice board for more than 7 days. However, this provision does not apply in the event of notice of unfavorable changes in member rights and obligations.
- The Company must provide members with services in accordance with the terms and conditions of use, and the content or level of performance depends on the service provided by the rate plan selected by the member when applying for use.
- When changing the content of the Service or its level of implementation, the Company must obtain the member's consent if it is disadvantageous to the member and the content is important.
- Members are responsible for managing and supervising specific employees to prevent them from sharing accounts approved by the Administrator with other employees.
- The Company may conduct regular inspections when necessary to provide the Service, and the regular inspection time shall be as notified in advance by the Company. In this regard, no separate compensation will be provided to members unless there are special provisions in the relevant laws.
- The Company can connect the Service with the payment system of an external payment agency and provide a payment system that allows members to pay for the Service usage fees. However, if damage occurs to a member due to reasons for which the Company is not responsible, such as a system failure of the payment agency, the Company will not be exempted from liability.
- The Company may change all or part of the Service, and if there is a change in the content, method of use, or usage time of the Service, the reason for the change, the content of the Service to be changed, and the date of provision, etc. shall be provided to members prior to the change in Article 12. Members will be notified by notification method.
- If a member violates relevant laws, such as providing or interfering with the operation of illegal programs in violation of the Copyright Act, illegal communication in
violation of the Act on Promotion of Information and Communications Network Utilization and Information Protection, hacking, distribution of malicious programs,
or exceeding access rights, etc. may result in immediate and permanent suspension of use.
When service use is suspended pursuant to this paragraph, all benefits and rights within the service will be extinguished, and the Company will not provide separate compensation for this. -
The Company may restrict or suspend the use of the Service in any of the following cases and must resume providing the Service without delay when the reason is
resolved.
- ① If a member is late in paying the service fee without any justifiable reason and does not pay the arrears and additional charges within 14 days after receiving payment.
- ② If a member voluntarily provides services to a third party
- ③ If a member commits an act that is likely to result in serious disruption of system operation or network security, damage to data, server outage, etc. due to electronic infringement, or otherwise violates the provisions of this Agreement.
- ④ If a member violates other relevant laws or engages in actions that interfere with the company's business
- The Company must notify members of the fact at least 14 days before suspending service pursuant to paragraph 2, paragraph 1, and provide them with an opportunity to file an objection. However, this does not apply if notification cannot be made due to reasons attributable to the member.
- The Company may restrict or suspend the use of the Service pursuant to Paragraph 2, 3, and 4 without prior notice, and the Company must notify the member of the fact without delay after proceeding.
- If the Company suspends the service pursuant to each item of paragraph 2, the member must pay the service fee for the period unless there are special reasons.
- Service usage fees and payment methods to be paid by members in connection with the use of services provided by the Company are as posted on the website.
- Service usage fees include the following fees, and specific charging standards are announced on the website.
- If a member adds a service while using the service, Billing is based on the ‘number of active users’ at the time of billing. However, if the number of additional service members exceeds the Company's standards, the Company will confirm and charge the member additional charges.
- If there is an increase or decrease in the cost of the service for which payment has already been made when the billing standard is changed while using the service, the Company will confirm and cover additional charges and refunds to the member.
- For purposes such as promoting sales and attracting members, the Company may provide promotional benefits such as price discounts and extensions of service periods in accordance with the Company's policies. If the member's service application does not meet the Company's promotional conditions, the Company may not provide benefits according to the promotion, and the Company will not bear any responsibility for this.
- If there is a separate agreement between the Company and the member regarding service usage fees, the agreement takes precedence over these Terms and Conditions.
-
Members may pay service usage fees using any of the following methods.
- Credit card payment
- Issuance of electronic tax invoice
- When paying the service fee for using the service, members can select the payment method and payment method within the scope set by the Company. However, since the Company does not directly provide electronic payment agency payment methods, the Company is exempt from liability in relation to electronic payment agency methods.
- Credit card payment refers to a method of paying service usage fees with a credit card approved in advance by the member at regular intervals.
- If a member wishes to automatically renew the service agreement, the service agreement will be renewed and payment will be made after the Company notifies the member that the contract will be automatically renewed in accordance with the procedures set by the Company, unless the member expresses his/her intention to withdraw.
-
When paying service usage fees, members must be careful to prevent the reasons listed below from occurring.
- Use of any payment method other than the member's own is prohibited.
- Members must be careful to avoid unauthorized use or forgery due to leakage of payment method passwords, certificates, etc. In particular, members must be careful to avoid unauthorized use of credit cards due to unsigned, neglected management, unauthorized lending, transfer, or provision of collateral, illegal cash lending, or forgery.
- The Company may restrict the member's use of the service when payment of the service fee is not made properly. If the Company restricts the use of the service due to reasons attributable to the member, such as non-payment of the service fee, the Company shall be responsible for any damages incurred by the member. You are exempted.
- The Company may add, delete, or change payment methods and payment methods depending on the Company's circumstances, and will notify the reason and application date in advance.
- If there is no objection to the contents of the electronic tax invoice, the member must pay the invoiced fee by the payment due date listed.
- If a member has an objection to the billed usage fee, he or she may file an objection within 3 business days from the date the invoice is received, and the Company must notify the member of the result within 3 business days from the date of receipt of the objection.
- Members are responsible for all problems arising from non-payment of service fees, except in cases where there is intentional or gross negligence on the part of the Company or for reasons recognized by the Company.
- If a member has no objection to the charged service usage fee, etc., he or she may file an objection. However, if overpayment occurs due to the Company's fault, the member may file an objection to the service fee charged regardless of the period in the previous paragraphs.
- The Company will investigate the validity of the objection within two weeks after receiving the objection in Paragraph 1 and notify the member of the results.
- If the result of an objection cannot be notified within the period specified in Paragraph 2 due to unavoidable reasons, the member will be notified by specifying the reason and the reassigned processing deadline.
- When there is overpayment or mispayment of service usage fees, etc., the Company returns the overpayment or mispayment of service usage fees. If overpayment or mispayment occurs due to the Company's fault, it is calculated and returned according to company policy.
- If a member cancels a payment by credit card, the refund amount, refund method, and refund date will follow the applicable credit card policy, and the Company will not be responsible for the refund other than taking the necessary measures to cancel the payment. However, this does not apply if the member's payment cancellation is intentional or negligent.
- When members wish to cancel their service agreement, they must apply directly through the service or apply to the Company through methods such as email or phone.
- The Company will immediately terminate the service agreement upon receipt of a termination application pursuant to the provisions of Paragraph 1. However, this does not apply if there is a separate bond or debt relationship.
-
If a member falls under any of the following items, the Company may terminate the service agreement without the member's consent, and the termination takes
effect when the member's notice of intent to terminate is reached.
However, if the Company determines that there is an urgent need for termination or if notification cannot be made due to reasons attributable to the member, post-notification may be substituted without delay.- When a member violates these Terms and Conditions, including Article 7 ‘Member Obligations’, and does not resolve the violation within 30 days from the time the Company requests correction.
- When the Service is used for purposes other than the Company's purpose of providing the Service or the Service is arbitrarily leased to a third party.
- When the reason for suspension recurs within 1 year after being suspended pursuant to Article 14 ‘Restrictions and Suspension of Service Use’
- If a member is in arrears with respect to the Company's request for payment of usage fees, etc.
- When the service is terminated due to the end of the business
- Members may not copy WORKUP without permission or intentionally or negligently leak information about WORKUP and Services to outside parties.
- Members may not produce/sell WORKUP or solutions similar to WORKUP during or after the end of the service agreement, and indirect production/sales through a third party are also considered the member's own actions.
- If a member violates the preceding paragraph 1 or 2, the member bears all civil and criminal legal liability.
- Members must always separately back up and store data while using the Service, and the Company has no obligation to back up or provide the member's data to the member. The Company is not responsible for any leakage, omission, or loss of data that occurs due to a member's neglect of his or her duties specified in previous paragraphs.
- If the Company terminates the provision of the service for reasons such as expiration of the service use period, cancellation or termination of the service use
agreement, etc., the Company will immediately destroy all data, including employee information.
However, the following information is stored for a certain period of time in accordance with relevant laws, and the personal information or personal information file is stored and managed separately from other personal information and destroyed after the retention period.
- Intellectual property rights for the Service itself belong to the Company. However, the intellectual property rights of the data posted or registered by the member while using the Service belong to the member.
- Members may not use posted data commercially, including processing or selling information obtained using the Service, and members are responsible for any problems arising from such violations.
-
If a member is unable to use the Service due to a reason attributable to the Company (hereinafter referred to as ‘failure’), compensation will be made in accordance
with the following standards.
- The Company compensates for damages incurred by members when the disruption occurs without prior notice due to the Company's fault for more than 24 consecutive hours.
- The Company provides a free extension of the service period equal to twice the number of days the member was unable to use the service.
-
In this article, a disability is considered a disability if any of the following applies.
- 1) If a member is unable to use the WORKUP Service due to the Company’s fault
- 2) However, cases not notified in advance by the Company are excluded.
- If the Company causes damage to a member intentionally or through negligence, it is responsible for compensating for the damage.
- If a member causes damage to the Company intentionally or through negligence, the member is responsible for compensating the Company for the damage.
- The Company does not provide compensation if the damage is caused by force majeure such as a natural disaster or the member's intention or negligence.
- Claims for damages must be submitted to the Company by email or phone, stating the reason for the claim, the amount claimed, and the basis for calculation.
- A member who causes damage to the Company or others and is claimed compensation for damages due to a complaint or lawsuit filed by the victim must actively cooperate with the requests of the Company and investigative agencies.
-
If the Company is unable to provide the Service due to any of the following cases, the Company shall not be liable for any damage incurred to members or third
parties as a result.
- A natural disaster or other force majeure
- Due to circumstances outside the scope of the Company's management, such as the member's system environment or failure of the telecommunication company or hosting company.
- Network hacking, etc., which is difficult to defend with the current level of security technology
- Planned service suspensions, such as system improvement or equipment expansion for efficient provision of service, is announced in advance
- Leakage of mails or data or other problems in using the service due to the member's fault.
- Damage caused by transmission of other bugs, viruses, Trojan horses, or other similar things
- Damage caused by errors or errors in all settlements, including working hours, remaining annual leave, and payroll, through this service.
- Other cases with no intention or negligence of the Company
- The Company shall not be liable for any additional or business damages, including damages arising from information or materials obtained by members through the Service and profits or losses arising or expected from using or using the Service. However, if the Company is attributable to damages incurred by a member due to reliance on information or materials obtained through the Service, the Company shall be liable for such damages.
- The Company is not responsible for the content of data posted or transmitted by members.
- The Company has no obligation to intervene in cases where transactions are made between members or between members and third parties through the Service, and the Company is not responsible for compensating for any resulting damages.
- The Company is not responsible for the use of services provided free of charge, unless there are special provisions in relevant laws.
- The Company is not responsible for data destroyed pursuant to Article 21 after the member ends use of the Service, data the member directly requests deletion, or any other data loss resulting from neglect of backup obligations, regardless of whether the Service is in use.
- The Company is not responsible for the contents, including reliability and accuracy, data, and facts provided to members through the Service.
- These Terms and Conditions are regulated and implemented in accordance with the laws of the Republic of Korea.
- For disputes that arise between the Company and members in connection with the use of the Service, the courts in accordance with relevant laws and regulations shall have jurisdiction.